c3666's Privacy Policy

1 Information Collection

We collect various types of information when you create an account and use services on the c3666 platform. The categories of information we collect are listed below.

1.1 Information You Provide Directly

The information you provide to us directly includes:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment-related information — partial details of your bKash, Nagad, Rocket, or Upay account
• Documents required for identity verification (national identity card or passport)
• The content of your communications with us via live chat or email

1.2 Automatically Collected Information

When you use the c3666 platform, certain technical information is collected automatically:

• IP address and device identification information
• Browser type and version, operating system
• Time and date of access to the platform
• Pages visited, session duration, and click data
• Referral source (the link you came from)
• Data collected through cookies and similar tracking technologies

1.3 Transaction-Related Information

The details of every deposit and withdrawal transaction are securely stored in our system. This includes the transaction amount, method (bKash, Nagad, Rocket, or Upay), time and date, and status. This information is used to ensure financial security and prevent fraud.

2 Purpose of Using Information

We use the information we collect only for specific and legitimate purposes. The main purposes for which we use your information are described below:

2.1 Account Management and Service Delivery

We use your information to create, manage, and secure your c3666 account. This includes login verification, payment processing, and ensuring gaming services are available.

2.2 Identity and Age Verification

c3666 is for individuals aged 21 or older only. For new accounts, verifying age and identity is an important security process for us. Documents provided are used solely for this purpose.

2.3 Security and Fraud Prevention

We monitor your account activity to detect and prevent unauthorized access, money laundering, and any form of fraud. This keeps your account and funds secure.

2.4 Customer Support

When you contact us via our 24/7 live chat or at [email protected], we access your account information to resolve your request quickly and effectively. Communication history helps us improve our service quality.

2.5 Platform Improvement

We analyze user behavior to improve the overall experience on the c3666 platform. This analysis is conducted entirely on the basis of anonymised statistics.

2.6 Legal and Regulatory Obligations

We are required to retain and disclose certain information where necessary to comply with applicable laws and regulations. These cases are discussed in detail in Section 4 below.

3 Cookies and Tracking Technologies

c3666 uses various types of cookies and similar technologies that ensure the platform's functionality and your experience.

3.1 Essential Cookies

These cookies are essential for the basic operation of the platform. Tasks such as keeping your login session active, security verification, and saving form data are handled through these cookies. Without them, the platform will not function properly.

3.2 Performance and Analytics Cookies

These cookies help us understand how users navigate the platform. The data collected is completely anonymous and is used only to improve service quality.

3.3 Cookie Controls

You can disable or delete non-essential cookies at any time from your browser settings. However, doing so may limit some features of the platform.

4 Sharing Information with Third Parties

c3666 does not sell your personal information to third parties for commercial purposes. Information may be shared in the limited circumstances listed below:

4.1 Payment Processing Partners

We work with bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. These payment gateways operate under their own privacy policies. Only the minimum information necessary to complete a transaction is shared.

4.2 Technology and Service Providers

We work with trusted technology partners for gaming software, server infrastructure, and security services. These partners are bound by strict confidentiality agreements and may use information only to provide the specific services required.

4.3 Law Enforcement Agencies

If disclosure of information is legally required to comply with a court order, a legitimate investigation, or the requirements of applicable law, we will provide the relevant information to the competent authorities.

4.4 Business Transfers

If there is a change in ownership or management of the c3666 platform in the future, relevant user information may be transferred. In such cases, we will notify users in advance.

5 Data Security Measures

To ensure the security of your information, c3666 applies industry-standard technical and organizational security measures.

• SSL/TLS Encryption: All data transfers between your browser and our servers are secured through 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly. It is secured using strong cryptographic hashing algorithms.
• Firewall and Access Controls: Access to our data servers is restricted to authorized personnel only, and every access is logged.
• Regular Security Audits: Our systems undergo regular security testing so that potential vulnerabilities can be identified and resolved in a timely manner.
• Two-Factor Authentication (2FA): Two-factor authentication is available for additional account security.
• Data Segmentation: Different types of data are stored in separate, secured databases.

However, it is technically not possible to guarantee 100% security when transmitting information over the internet. While we take every precaution, you should also use a strong password and not share your login credentials with anyone.

6 Data Retention Period

We retain your information only for as long as necessary. In general, retention periods are determined according to the following policy:

• Active Accounts: All relevant information is retained for as long as your account remains active.
• Closed Accounts: After an account is closed, basic transaction and identity information is retained for a specified period for legal obligations and fraud prevention purposes.
• Transaction History: Financial transaction records are retained for the period required by applicable regulations.
• Communication History: Records of communications with customer support are kept for a reasonable period to ensure service quality.

Once the necessary retention period has ended, we securely delete your personal information or anonymise it so that it can no longer be associated with you.

7 Your Rights

c3666 respects your right to privacy. You have the following rights regarding your information:

To exercise any of your rights, write to [email protected] or contact us via 24/7 live chat. We will respond to your request as quickly as possible.

8 Protection of Children and Minors

The c3666 platform is strictly for individuals aged 21 or older only. We do not knowingly collect any personal information from minors.

Age is verified at the time of account registration. If a person registers with false information and it is later found that they are a minor, their account will be closed immediately and the associated information will be deleted.

If you believe a minor is using c3666, please notify us immediately at [email protected].

9 International Data Transfers

c3666's servers and technology infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we ensure that adequate data protection measures are in place at the destination. Third-party service providers are contractually obligated to follow international data protection standards.

10 Policy Changes

c3666 may amend and update this privacy policy as needed. If any significant changes are made, we will:

• Update the last-updated date on this page
• Send a notification to your registered email where applicable
• Inform you of the changes when you log in to the platform

If you continue using the platform after the updated policy takes effect, it will be assumed that you have accepted the new policy. We therefore recommend that you visit this page regularly.

11 Responsible Gaming and Privacy

As part of c3666's responsible gaming program, we may monitor your gaming activity. This monitoring is solely for your protection — if signs of harmful gaming behavior appear, we may reach out to you.

If you would like to set your own gaming limits or take a temporary break, please contact our support team. For more details, visit our Responsible Gaming page.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us using the methods below:

• Email: [email protected]
• Live Chat: Available 24/7 on the c3666 platform, in Bengali and English

We will process any privacy-related request from you as quickly as possible. Protecting your rights and your information is our top priority.